Hostess/Waiter/waitress/Runner

A hostess working in a restaurant is expected to perform various duties, tasks, and responsibilities, and the eye of the business.

             Greet guests politely as they enter the restaurant with eye contact

             Introduce yourself to the guests

             Ask if they have reservation

             Escort and assists guest to their table.

             Present the menus to the guests.

             Ensure that everything guests will be needing is in order and clean

             Estimate wait times for guests

             Monitor guest waiting list

             provide a menu for guests and explain the specials

             regularly check the reservation book for next meal reservations

             Answer guests question accurately

             Ensure effective and fast delivery service by the servers

             Inspect dining facilities and ensure proper maintenance

             Assign tasks to the serving personnel for smooth running of the business

             Ensure that guests are being attended to

             Schedule reservations in advance for guest

             Ensure that guests receive quality service

             Ensure that all guests requirement are timely met

             Introduce guests to their servers

             Monitor the activities of the servers

             Make contact with guests as they leave, open the door, bid them goodbye and invite them back

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