Service Coordinator

Bin Ham North Ocean Elevators

Position: Service coordinator (Female)
Location: Dubai, UAE

• Execute all the office work and correspondence with the Customer for the maintenance department.
• Track clients’ service records, Follow up on repetitive breakdown situations.
• Evaluate maintenance requests, set priorities, and process work assignments.
• Ensures all permits/licenses are maintained.
• Prepare & follow up the Maintenance team Timesheets.
• Coordinate with the site Engineers, trouble shooting and service staff to meet their requirements.
• Transfer the complaints received during working hours to quality department.

Minimum Requirement

• 2 to 3 years of related experience.
• High school diploma is required.
• Computer skills
• Ability to communicate in the English language fluently
• Ability to produce written reports in the English language with clearly organized thoughts using proper sentence construction, punctuation, and grammar.

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