Datacenter Technician

ExcelGens Inc.

Our Team is currently seeking a strong Data Center Technician to support both company specific servers as well as servers onsite at customer data centers.

The ideal candidate balances strong technical skills (Hardware, IT, and Cabling Management) is highly analytical with superior attention-to-detail, self-motivated, and a positive, humble ‘results driven’ attitude.

Requirements:

  • Extensive years of experience as a data center technician.
  • Prepares, stages, sets up, and performs data center hardware startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, standard protocols, and emails; assists and provides guidance to other technicians to complete challenging or complex tasks.
  • Exceptional server hardware knowledge with deep understanding of all component & system type failures
  • Ability to assist in conducting failure analysison field issues.
  • Ability to assist in tracking server fleet health to investigate trends, new unknown issues, and validate that Veritas is maintaining customer SLA.
  • Solid experience with IPMI utilization in diagnostics
  • Administer software tools (e.g.: diagnostics, tests, FW updates)
  • experience in real-time issue resolution during deployment execution
  • Experienced with Windows Server OS & WinPE OS administration.
  • Experience with Linux PXE services a plus.
  • Network troubleshooting of Layer-1, Layer-2, Layer-3
  • Basic Linux and Windows scripting experience
  • Virtual Machine set up and environment configurations.
  • Ability to work autonomously and within a local or geographically dispersed team environment.

Certification:

  • CompTIA A+ / CompTIA Server+/ CCENT or equivalent experience preferred.
  • Windows OS experience preferred.
  • MCP/MSCE/ CCNA certification preferred.

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