Navafiz
Female Receptionist – Dubai, UAE.
Responsibilities:
· Greet clients and visitors warmly, offering refreshments and/or assistance and directing them to the appropriate person or department.
· Manage incoming calls and emails, providing information, taking messages, and routing inquiries to the right individuals.
· Diligently qualify each enquiry
· Manage with the Manager to provide seamless support in client interactions and lead assignment
· Coordinate and manage appointments for meeting rooms, parking and driver schedule
· Assist with administrative tasks such as filing, data entry, preparing documents, taking signatures, logging of keys and access cards, scanning/printing, and other ad hoc requests from employees and/or HODs
· Maintain a professional and courteous relationship with clients/visitors, providing necessary information, addressing queries, and ensuring client satisfaction.
· Oversee office supplies, ensure the reception area is organized, and handle incoming/outgoing mail or deliveries.
· To take charge of monitoring, distributing the office and pantry supplies. Inform the Operations Manager, if there is a need to purchase further supplies
· Assisting in organizing and arranging celebrations, coordinating with vendors for arrangements, and helping with other event-related tasks as needed
· Look into employee biometrics for attendance tracking and overseeing fingerprint access systems for office doors and pantry areas to ensure secure and controlled access
Skills / Personal Attributes
· Excellent verbal communication.
· Well presented as a requirement of a client-facing role.
· Good telephone communication etiquette.
· Organized and resourceful.
· Customer-focused.
· Active listener.
· Adept at prioritizing, scheduling and multitasking.
· Ability to handle office equipment (e.g., the telephone system, printer)
· Fast and eager learner.
Qualifications
· Minimum 2 years of relevant experience
· High school diploma
· Good knowledge of Microsoft Office
· Detail-oriented and able to manage multiple tasks efficiently
· Able to take initiative
· Must be able to read and write legibly and communicate clearly in English both in person and on the telephone.
Benefits:
· Competitive salary and performance-based incentives.
· Health and wellness benefits.
· Opportunities for professional growth and development.
· Be part of a creative and collaborative team.