Tango
We are looking for a talented and brilliant VIP Account manager to join our amazing team in Dubai (UAE).
Manage on a daily basis close relationships and support with our VIP users
Keep track and monitor on the VIP users activity on a daily basis including sales and up sale promotions
Build personal relationships and create a personalized experience for them
Track and monitor the VIP players activity on a daily basis
Provide customer care through various channels and handles
Gather feedback and propose improvements to customer experience
Cross teamwork with all aspects of marketing, monetization, features and products
Build and deliver ongoing content, promotions and activities – where the KPI is to bring players to their next level
Requirements:
Fluent English – must
Previous experience at sales or customer support roles, preferably from B2C companies
Strong communicator, customer-centric, proactive and target driven
Ability to travel in MENA region