The Fab Crew Technical Services
The Fab Crew are looking for a capable and experience Administrator & HR coordinator to join our team. We are looking to support our existing management team with a new team member to enable us to scale and improve our business productivity.
Our team are a friendly, dynamic and hardworking group of colleagues that are dedicated to delivering the best services to our customers. Our company values include treating all colleagues with respect, listening to different perspectives and rewarding great performance.
To learn more about our company visit www.thefabcrew.com. This role is office based at our office in Dubai Investment Park 1. Our office is opposite the DIP metro station.
This job six days a week. Saturday or Sunday off based on active jobs.
Job description
Responsible for accurate record keeping for HR and the PRO process.
Recording information to be used in the payroll and bonus calculations.
To administer the daily operations report and check and follow up on information required for it.
To keep a record of hours worked by the team and to update the management software with actual vs planned hours. To use this information to create monthly bonus calculations.
To record customer complaints submitted in a database for reconciliation at the end of the month. To check our communications system daily to ensure all complaints are followed up on by the customer support team.
Contacting customers by email regarding closure dates and to enquire about their holiday dates to allow for planning and organization.
Human resource administration including collection of documents for visa processing, recording sick days, leave and other entitlements.
Managing applications for holiday, emergency leave or cash advances.
Collecting and evaluating annual insurance for both company liability and employee healthcare.
Preparing documentation for license renewal of official purposes.
To maintain a folder of ID copies, passports and staff contact details.
To reconcile employee company mobile phones each month.
To be a point of contact for sick leave reporting.
To issue offer letters, fines and other employee documentation.
To support the accounting and customer support departments with administrative duties as required.
To onboard and ensure staff understand the policy, values and procedures of the company.
Managing office supplies and stationery.
Personal attributes and experience
Organised and experienced administrator (BA or Masters preferred)
Calm and able to work under pressure
Someone who gets things done and manages their time effectively
Very detailed oriented, someone who rarely makes mistakes
Expert in Excel essential
Great English important (written, verbal and listening)
Flexible and hard-working team player who would like to be a part of a success story
A self-starter who can work independently
A strategic thinker who understands the impact of their actions and on the business
Used to working with senior business decision makers – understanding that discussions may be confidential.