Telephone Operator

Telephone Operator Job Vacancy In Dubai

TELEPHONE OPERATOR DUTIES AND RESPONSIBILITIES:

Answers incoming calls.
Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
Places outgoing calls.
Receives guest messages and deliver the same to the guest.
Logs all wake-up call requests and performs wake-up call services. wake-up call services.
Understand the telephone operator board or PBX switchboard operations.
Knows what action to take when an emergency call is required.
Assists in reporting telephone equipment or service complaints and problems.
Following telephone etiquette.
Trains or assists with training new telephone operators in performance of job duties.
To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
Must be polite and courteous while answering the phone.
Open and close telephone functionality on the hotel front office software.
Keep records of calls placed and received by all departments and recording the call charges.
Update directory information on the front office software.

call;
056-8749406
056-8430715

Industry: Telecom
Career: Unspecified
Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any
Contact No.: 0568749406

Tagged as: Telephone Operator