NSS ITC
Hiring TELE SALES LEAD
🔸Experience: 4 – 7 years
🔸 Location: Ras Al Khaimah ( UAE )
( Indian can also apply)
🔸 Preferably : Should have done “Outbound calls” / “Outbound sales”
Responsibilities:
• Manage a team of highly skilled Telesales Representatives
• Independently resolve all queries regarding our product platform and services in a single interaction
• Recruiting and training Telesales Representatives
• Assisting in the development of effective sales strategies
• Implementing and monitoring the performance of sales strategies
• Analyzing the performance of the telesales team members
• Preparing and setting monthly and weekly sales targets
• Building and maintaining long-term customer relations
• Preparing and presenting detailed and accurate sales reports
• Addressing any customer queries and complaints
• Maintaining an updated record of all important customer information in the database
• Assisting in developing sales scripts
• Recording sales calls and meetings details for future reference
• Keeping a track of KPIs
• Taking up any urgent requests or queries in a timely manner
• Any other task, specified by the Reporting Manager