Careers in UAE
We are looking for CRM Specialists who can manage all the CRM activities independently to provide insight and support strategic business decisions.
The specialists should be skilled in IT field and able to run complicated data sets.
JOB Role
• Establishing workflows and standards or entering data in the CRM
• Customizing and pulling reports from the CRM
• Make sure the customer database is correctly segmented in order to target marketing activities appropriately
• Update and maintain stakeholder records within the CRM system
• Manage the scheduling, testing and deployment of all CRM
• Analytics & Reporting: Design, build and run Business Intelligence reports for country’s needs (monthly and quarterly)
• Provide monthly/weekly reports
• Escalate complex problems to the relevant person to ensure case/issue is closed efficiently and in a timely manner
Qualifications & Experience
• Minimum 2-3-year experience in a similar role
• University Degree in IT would be preferred
• Attention to detail, to manage the integrity of the CRM data
• Commercial awareness to understand the target market and design campaigns accordingly