IBWB LLC
We are hiring for the position of Customer Service Advisor – RAK Branch
Attending all inquiries via emails, chats and telephone when on shift.
·Maintaining a professional and positive manner with all customers and third parties.
·Liaising with third party or other departments to ensure operations smoothen, customer queries resolved promptly.
·Troubleshooting problems for customers’ queries, raise to related departments to resolve customers’ queries.
·Always Providing excellent quality of customer service and resolving customers’ queries in line with departmental procedures.
·Compile daily chat logs for management.
· Following company rules and policy.
Other ad hoc duties
Kindly note it is compulsory to understand, read, write and speak in Hindi & English.
Salary – AED 2500 to 3000 AED per month
Company shared accommodation will be provided.
Work days – 6 days a week/ 8 hours per day/ 48 hrs per week.
Rotational shifts.
* Currently who are inside UAE & on Visit Visa will be prioritized.