Customer Service Representative

  • Full Time
  • Dubai
  • 3500 Aed AED / Month

WMH

We are looking for a well- spoken Customer Service Representative to be responsible for sales over the telephone. The responsibilities include contacting potential customers, focusing on customer needs to close & achieve target sales, and documenting customer information and feedback. Being multilingual is significant.

· A successful Customer Service representative has excellent communication skills as well as sales ability.

· You should be meticulous in keeping records, and able to handle all aspects of making a sale.

· Speak with current or future customers to offer information about a product or service.

· To better understand customer needs and close sales, ask questions.

· Strive to exceed sales targets in order to encourage additional sales

· Calling clients and learning about their wants and expectations

· Keeping records of conversations and sales

· Generating qualified leads by calling clients and referring them to the sales team;

· Developing in- depth industry knowledge and providing the customers with appropriate recommendations.

· Patiently handling customer inquiries to increase the lead count

· Address any concerns clients may have.

· Generating meetings by calling on leads

· Excellent English Communication. Additional knowledge with other languages is an advantage

Requirements:

High school diploma, general education degree, or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Note: Applicant must be available in UAE, Interested Candidate send there CV through WhatsApp +

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